Data Deletion Instructions

The DMK Cyber Complaint Cell portal stores only the information needed to review and act on a complaint. If you have filed a complaint with us, or contacted us through Facebook, Instagram, WhatsApp, or X, you can ask us to delete the data associated with you at any time.

This page explains exactly how to ask, what we remove, and the narrow cases where we must keep a record.

• Contact details — your name, phone number, or email address.
• Complaint content — post URLs, screenshots, images, video, and audio you submitted, plus your description.
• Messages — what you sent us on Facebook, Instagram, WhatsApp, or X, and the public display name or handle attached to them.
• Case history — status changes, notes, and the updates we sent you.

For the full picture, see our Privacy Policy.

1. Message us from the same account you used to contact us. Use Instagram, WhatsApp, or X — the links are in the Contact section below. Using the same account is how we verify the request is really yours.
2. Start your message with “Data Deletion Request”. That phrase routes it straight to the right team.
3. Tell us how to find your records. Include your complaint reference number if you have one, or the name, phone number, or social handle you used when you contacted us.
4. Wait for our confirmation. We reply to acknowledge the request, and again once the deletion is complete.

• Your contact details and any identifying information.
• Screenshots, images, video, and audio you uploaded or sent us.
• Your message history with our official accounts.
• The complaint record itself, unless an exception below applies.

Once processed, this data is no longer accessible to any of our teams.

Where a complaint has already been referred for legal action, we may be required to retain the related case record to meet legal and record-keeping obligations. The same applies where a court or law enforcement agency has asked us to preserve it.

We do not use Facebook Login, so you have never connected a Facebook or Instagram account to this portal and there is nothing to disconnect. We only receive the messages you choose to send to our official accounts.

Deleting a message inside Instagram or Messenger does not delete the copy we received. Use the steps above to have our copy removed as well. Data Meta holds about you is governed by Meta’s own privacy settings and policies.