Terms & Conditions

By accessing this portal, filing a complaint, or messaging us on our official WhatsApp, Instagram, Facebook, or X accounts, you agree to these Terms & Conditions and to our Privacy Policy. If you do not agree, please do not use this portal.

The DMK Cyber Complaint Cell portal exists so the public can report online content that targets the party, its leadership, or its members, and follow what happens to that report.

• Any member of the public aged 18 or over may file a complaint.
• You must provide a genuine way for us to contact you about the complaint.
• Portal sign-in accounts are issued only to authorised staff and advocates — the public does not need an account to report.

In scope

• Defamatory or false claims about the party, its leadership, or its members.
• Manipulated images, deepfakes, or doctored videos circulated as genuine.
• Coordinated misinformation campaigns and impersonation accounts.
• Abusive or threatening content directed at party workers.

Out of scope

• Lawful criticism, satire, opinion, and legitimate political commentary.
• Personal disputes unconnected to the party.
• Matters already before a court, unless you tell us so.

• Submit accurate and complete information, including working post links.
• Do not file false, misleading, duplicate, or malicious complaints.
• Do not upload unlawful, obscene, or copyright-infringing material.
• Do not use the portal to harass, dox, or retaliate against any individual.
• Do not attempt to disrupt, overload, scrape, or gain unauthorised access to the portal.
• Do not impersonate another person when filing a complaint.

Knowingly filing a false complaint may expose you to legal consequences, and we may block further submissions from you.

Submitting a complaint does not guarantee any particular outcome or timeline. Each report is reviewed on its merits by our Social Media Wing, and escalated to the Legal team only where the facts warrant it.

• We may ask you for more information before proceeding.
• We may close a complaint without action if it falls outside the scope above.
• We may merge duplicate reports about the same content.
• Automated tools help summarise and categorise a report, but a person makes every decision.

Whether third-party platforms act on a takedown request is entirely their decision, not ours.

You keep ownership of everything you submit. By submitting it, you grant us permission to store it, review it, and use it as evidence in takedown requests or legal proceedings connected to your complaint — and for no other purpose.

You confirm that you have the right to share the material you upload and that doing so does not breach anyone else’s rights.

Staff and advocate accounts are issued for official use only. You are responsible for keeping your credentials confidential and for all activity carried out under your account. Report any suspected compromise immediately.

Access is role-based and may be changed, suspended, or revoked at any time without notice.

We aim to keep the portal available, but it may be unavailable during maintenance, upgrades, or events outside our control. We may change or discontinue features at any time without notice.

The portal is provided on an “as is” basis without warranties of any kind. To the extent permitted by law, we are not liable for any loss arising from use of the portal, service interruptions, the outcome of a complaint, or the actions of third-party platforms on which reported content is hosted.

Nothing on this portal is legal advice. Consult a qualified advocate before relying on anything here for a legal decision.

We may refuse, close, or remove a complaint, and block access to the portal, where these terms are breached or where use is abusive, automated, or unlawful. You may withdraw a complaint or request deletion of your data at any time — see our Data Deletion Instructions.

These terms are governed by the laws of India. Any dispute arising from the use of this portal is subject to the exclusive jurisdiction of the courts at Chennai, Tamil Nadu.

We may revise these terms as the portal evolves. The “last updated” date at the top of this page always reflects the current version. Continued use of the portal after a change is posted constitutes acceptance of the updated terms.